Privacy Policy

Last updated: March 2026

This Privacy Policy describes how ViviNova ("we", "us", or "our") collects, uses, and shares your personal information when you use our AI image generation services at vivinova.ai (the "Service").

1. Information We Collect

1.1 Information You Provide

For Free Tier Users:

Images you upload for processing
Text prompts and generation parameters
Technical data (IP address, browser type, device information)

For Registered Users:

Email address
Password (encrypted)
Account preferences and settings
Billing information (processed securely through Stripe)
Usage history and credit balance

For OAuth Users:

Profile information from third-party providers (name, email, profile picture)
Authentication tokens

1.2 Automatically Collected Information

Usage Data: Pages visited, features used, time spent, interaction patterns
Device Information: Browser type, operating system, device identifiers
Log Data: IP addresses, access times, error logs
Cookies and Similar Technologies: Session cookies, preference cookies, analytics cookies

1.3 Image Data

Uploaded source images
Generated AI images
Editing history and parameters
Metadata associated with image processing tasks

2. How We Use Your Information

We use your information to:

Provide the Service: Process image generation requests, deliver results, manage your account
Improve Our Service: Analyze usage patterns, develop new features, optimize performance
Communicate: Send service updates, respond to inquiries, provide customer support
Billing: Process payments, manage credits, prevent fraud
Legal Compliance: Comply with legal obligations, enforce our Terms of Service
Analytics: Understand user behavior and improve user experience

We do not use your uploaded images to train AI models without explicit consent.

3. Image Data and AI Processing

3.1 Temporary Storage

Uploaded images are stored temporarily for processing (typically 24-48 hours)
Generated images are retained for registered users based on their plan
Free tier images may be deleted after download or within 24 hours

3.2 Processing

Images are processed using third-party AI model providers
Image data may be transmitted to our cloud infrastructure providers
Processing is automated; human review occurs only for abuse prevention or with your consent

3.3 Your Generated Content

You retain ownership of your uploaded images
Generated images are subject to our Terms of Service
We do not claim ownership but retain a license to provide the Service

4. Cookies and Tracking Technologies

4.1 Essential Cookies

Session Management: Maintain your login state and authentication
Security: Prevent fraud and protect against attacks
Functionality: Remember your locale and preference settings

4.2 Analytics Cookies

Usage Analytics: Google Analytics or similar services to understand traffic and usage patterns
Performance Monitoring: Error tracking and performance optimization

You can control cookies through your browser settings. Note that disabling essential cookies may limit Service functionality.

5.1 Service Providers

Payment Processors: Stripe (for billing and subscription management)
Cloud Infrastructure: Hosting and storage providers
AI Model Providers: Third-party APIs for image generation
Analytics Services: Google Analytics or similar platforms
Email Services: Transactional email providers

5.2 Legal Requirements

We may disclose information when required by law, legal process, or to:

Comply with legal obligations
Protect our rights and property
Prevent fraud or abuse
Protect the safety of users or the public

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Data Retention

Account Data: Retained while your account is active and for a reasonable period after deletion
Uploaded Images: Deleted within 24-48 hours for free tier; retained per plan terms for paid users
Generated Images: Retained according to your plan; you may delete at any time
Usage Logs: Retained for up to 12 months for analytics and security purposes
Billing Records: Retained for 7 years for legal and tax compliance

You may request deletion of your data at any time (see Section 7).

7. Your Rights

You have the right to:

Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your data ("right to be forgotten")
Restriction: Limit how we process your data
Portability: Receive your data in a machine-readable format
Object: Object to processing based on legitimate interests
Withdraw Consent: Withdraw consent for consent-based processing

7.2 CCPA Rights (California Residents)

You have the right to:

Know what personal information we collect, use, and share
Request deletion of your personal information
Opt-out of the "sale" of personal information (we do not sell your data)
Non-discrimination for exercising your privacy rights

7.3 Exercising Your Rights

To exercise these rights, contact us at contact@vivinova.ai. We will respond within 30 days (or as required by applicable law).

8. Security

We implement appropriate technical and organizational measures to protect your information:

Encryption: HTTPS for data in transit; encryption for sensitive data at rest
Access Controls: Limited access to personal data on a need-to-know basis
Authentication: Secure password hashing and optional two-factor authentication
Incident Response: Procedures for detecting and responding to security breaches

No method of transmission or storage is 100% secure. We cannot guarantee absolute security.

9. Children's Privacy

Our Service is not intended for children under 13 years of age (or under 16 in the EU). We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us immediately at contact@vivinova.ai, and we will delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including standard contractual clauses for transfers from the EU/EEA.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Material changes will be communicated via email (for registered users) or prominent notice on the Service.

Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at:

Email: contact@vivinova.ai